Privacy Policy
Last Updated 12/15/2025
Your Water Pros respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you:
- Visit our website: yourwaterpros.com
- Contact us by phone, email, web form, or text message
- Request or receive water treatment, filtration, or related services from us
We operate exclusively within the State of Florida.
By using our website or our services, you agree to the terms of this Privacy Policy.
1. Owner and Data Controller
Your Water Pros
- Phone: (727) 259-3229tel:(727) 259-3229
2. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name (first and last)
- Phone number
- Email address
- Service address and billing address
- City, state, ZIP code
- Details about your water quality concerns or service request
- Payment-related information (processed through third-party payment providers)
- Any other information you choose to share with us
Information Collected Automatically
When you visit yourwaterpros.com, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system
- General usage data
This information helps us improve our website, monitor performance, and secure our systems.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our website. These may include:
- Essential cookies – required for basic website functionality (such as forms and security)
- Analytics cookies – to understand how visitors use our site and improve our services
- Advertising & remarketing cookies – to show relevant ads and remarketing campaigns for our own services and to track advertising performance
We may work with third-party service providers (such as advertising platforms and analytics tools) that place cookies or similar technologies in your browser. These help us:
- Show targeted or remarketing ads about our services
- Measure ad performance and website traffic
- Understand user behavior to improve our marketing and website
You can control or delete cookies through your browser settings. Some advertising platforms also provide opt-out tools through their settings pages or industry opt-out websites.
4. How We Use Your Information
We use the information we collect for purposes directly related to operating and growing Your Water Pros, including:
- Scheduling and providing services
- Responding to inquiries, quotes, and support requests
- Sending appointment reminders and service updates
- Processing payments and managing invoices
- Improving our website, services, and customer experience
- Marketing and advertising our own services, including remarketing
- Complying with legal and regulatory requirements
- Maintaining the security and integrity of our systems
We do not sell your personal information to third parties for their own unrelated marketing.
5. SMS & Text Messaging
We may offer SMS/text messaging for:
- Appointment reminders
- Service updates
- Confirmations and operational messages
- Occasional promotions related to our services (where allowed and consented to)
If you opt in to receive text messages from us, you can opt out at any time by following the instructions in the message (such as replying “STOP”) or by contacting us directly.
Text messaging originator opt-in data and consent are not shared with third parties except as necessary to provide messaging services. We may share your Personal Data, including SMS opt-in or consent status, with vendors that assist in message delivery (such as messaging platforms and phone carriers).
You are agreeing to receive SMS customer care and marketing notifications from Your Water Pros. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
6. Sharing of Personal Information
We may share your information with trusted third parties only as necessary to operate our business, including:
- Authorized technicians and internal staff
- Website hosting, IT, and security providers
- Advertising and analytics providers
- Payment processors and financial institutions
- SMS/messaging platforms and phone carriers
- Professional advisers (accountants, attorneys)
- Government or regulatory authorities when required by law
These parties are given access only to the information necessary to perform their functions and are required to safeguard your data.
- Sell personal information for third-party marketing
- Participate in affiliate data-selling networks
7. Data Security
We take reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, misuse, alteration, or loss.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Provide services
- Maintain customer and service records
- Comply with legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
When information is no longer required, it is deleted or anonymized where appropriate.
9. Your Rights & Choices
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of certain information
- Opt out of marketing communications
- Control cookies via browser or device settings
To exercise these rights, contact us using the information below. We may verify your identity before processing requests.
10. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe such data has been collected, please contact us and we will promptly remove it.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates become effective when posted on our website. Please review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, contact us at:
Your Water Pros
Phone: (727) 259-3229